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Terms of Business |
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This is the web site of Capital Cycle. Our address is or you can reach us by telephone at +1 800 642 5100
We
accept VISA, MasterCard, American Express and Discover credit cards and PayPal for
payment of orders placed on this website. All prices are in U.S.
dollars and all transactions must be completed in U.S. dollars. Our
website uses full secure-socket-layer data encryption (SSL) when
handling customer information and financial information during ordering
and is scanned daily for security vulnerabilities. Our website is
authenticated by GeoTrust for SSL encrypted data transfer
verification.
If outside of the United States, Mexico, Canada, and Puerto Rico, please call +1 703 421 7861 (Monday - Friday 9am – 6:00pm Eastern Time) for availability of service to your country. Customs fees and duty may be charged by authorities in the country of importation; all such fees and duty will be the responsibility of the importer/customer. Canada and Mexico: parts and accessory orders may be subject to customs inspection upon arrival in-country; Capital Cycle is not responsible for custom delays. Virginia Residents: state and local sales tax (as applicable) will be added to your total at the time your order is processed. We
may have to contact you with questions about your order therefore it
is very important that we have your correct daytime telephone number
and valid email address. If we have a question, and are unable to
contact you, your order may be held up until you contact us.
Capital
Cycle, the Capital Cycle logo, and capitalcycle.com are trademarks or
registered trademarks of euromotoparts, inc. Everything on this Capital
Cycle website is Copyright, 2011, euromotoparts, inc. unless otherwise
specified. All Rights Reserved. All other product names and logos belong
to their respective owners. Use of Original Equipment (OE) part numbers
does not imply that the part offered is necessarily manufactured or
supplied by that OE manufacturer.
We ship all in-stock items immediately, shipment
of back-ordered items will be automatic if it is received in our
warehouse within two months. If this is acceptable, you need do
nothing. However, if you would like to cancel, please notify our
customer service department at 800-642-5100. Special Orders Items designated as "Special Order" must be pre-paid in full, including shipping. No cancellations or returns are permitted.
This web site calculates shipping automatically for destinations within the USA. For overseas destinations we will e-mail you with the cost of shipping before charging your credit card. To place an order requesting overnight shipping (to USA destinations only), please call 800-642-5100. We use only United States Postal Service for shipments to destinations outside the USA. Capital Cycle is not responsible for any delay in customs. UPS is not able to deliver to PO Boxes. UPS may require signature at delivery of your shipment. All shipping times are based on business days; Monday-Friday, excluding holidays. Capital Cycle reserves the right to select the most economical form of shipping based on your needs. Delivery: Customer accepts that "Delivered" status in the tracking information supplied by the shipping organization (usually USPS or UPS) shall constitute all required proof of delivery.
Capital Cycle guarantees all products(1) against defects for one year from purchase date. We offer a full refund or exchange up to 30 days from date of purchase, provided all the return conditions below are met*. All products are subject to the manufacturer's warranty for workmanship and material. Labor is not included. Failure of a product due to misuse, incorrect installation or failure of related parts is not covered by warranty and is not the liability of Capital Cycle. Notes: 1. There is no warranty on control cables, light bulbs or fuses.
If you are not 100% satisfied with any of our products, please contact us right away - (703) 421 7861 or [email protected]. You may return merchandise provided it is unused and in original condition within 30 days from the date of invoice for a full refund of the purchase price. Goods must be in the manufacturer's original packaging. Please note exceptions to this policy listed below. All shipping costs related to returns and exchanges are the responsibility of the customer except in the case of defective merchandise, or if incurred because of an error on our part. Returns made later than 30 days of the invoice date or when invoice number(s) are not provided may be refused or subject to a restocking fee of 15%. NOTE: Returns are only accepted at our Sterling, VA Headquarters. That address is: Capital Cycle Customer Returns 45891 Woodland Road, #110 Sterling, VA 20166
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